The recent changes, however, look like taking sushi back to its analogue roots, with diners at hundreds of restaurants forced to wait for their orders to be delivered by hand. ![]() Kaitenzushi, which has grown into a ¥740bn (£4.5bn/$5.4bn) industry since the first restaurant opened in Osaka in 1958, is in the midst of a drive to use cutting-edge technology to speed up the delivery of food to diners and address a chronic labour shortage. Kura Sushi said it would soon start using cameras equipped with artificial intelligence to monitor customers’ tables, despite complaints that it was effectively putting its clientele under surveillance. This week Choshimaru, which operates outlets in the greater Tokyo area, said it was halting its conveyor belts, weeks after Sushiro, the market leader, said its sushi would be delivered only via an “express lane” to customers who order via touch-screen devices, making it harder for other diners to tamper with food. The spate of hygiene incidents – including one in which a teenager licked the rim of a teacup before placing it back on a shelf, then wiped saliva on a plate of passing sushi – first came to light earlier this year, forcing restaurant chains to take drastic measures to attract nervous customers back through their doors. The chefs are very nice and service is always friendly. Overall, it is the best value/taste for the prices you're paying. The firm said in a statement: “Such inconsiderate action … shakes the foundations of the relationship of trust we have built with our customers, and we sincerely hope that broad knowledge that such actions are a crime will prevent others from engaging in such behaviour.” Other rolls I would reccommend: Sushi Boy, Sushi Girl, Samurai, Sexy Sexy, Red Head, Orange Head. Kura Sushi said it appreciated the police’s “swift response,” according to the SoraNews 24 website. Two other customers, a 19-year-old man and 15-year-old girl, were also arrested for allegedly helping share a 10-second clip that showed him placing a soy sauce bottle in his mouth. I will not be returning to this business, things have declined considerably here.Among the number arrested is a 21-year-old who is alleged to have drank from a communal soy sauce bottle at a kaitenzushi restaurant run by Kura Sushi in the central city of Nagoya early last month. The Karaage chicken skewer was unpleasant, the chicken pieces were full of fat which I couldn't eat and threw in the bin. The sushi roll was very skinny and shorter than other places, the seaweed wrap was lose and fell apart like it it was done by a novice. I ordered the Tuna sushi and karaage chicken skewers which I had to wait quite a while for even though they were available in the display cabinets.Īfter finally getting my order the girl just left it on the counter and without a thank you for waiting or goodbye turned away and kept serving other customers. I showed my passport the girl got me to check in again which is odd so i did and no problems. The service girl was rude and turning people away for not having a vaccine passport even for takeaway, dining in is not available due to covid which is understandable. I have watched this place steadily decline and no longer will be supporting this business. ![]()
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